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The Wilton Hotel


Access Statement

Access Statement

The Wilton 

At The Wilton , we aim to ensure that all our guests have comfortable facilities and are made to feel welcome. We have developed this access statement to address some of the more common issues that disabled people face.

The access statement is intended to provide additional information for all guests who wish to attend the hotel or use its facilities.

The Wilton is family owned and run, with all en suite bedrooms and a bar. All the rooms are accessible by stairs.

Pre-arrival

You can contact us via telephone, email or post
The nearest bus station is Talbot Road Bus Station located in the town centre
The nearest train station is Blackpool South and is located less than 1 mile from us. The larger, Blackpool
North station is situated near the town centre.
There are many local taxis firms, which we can provide you with details of or book on your behalf.
You can find a location map of ‘where to find us’ on our website at www.thewiltonhotel.co.uk.

Arrival & Car Parking Facilities

There is a private Car Park which is secure and free of charge
The entrance is on the left hand side
Guest’s must park as instructed and cars are likely to be blocked in until breakfast time each day –if you are likely
to want to move your car in and out of the car park, or leave before 10am, please advise us so we can discuss
possibilities.
The car park surface is tarmac and lit at night
There is no slope to the back entrance door and two high steps
The front entrance has 3 steep steps
We offer assistance with luggage

Main Entrance & Reception

The front and back doors both lead to the Bar and reception
The floor is level & carpeted and laminate throughout
The Reception and bar are both on the Ground Floor

Public Areas

Our corridors are well lit and carpeted
The Bar is accessible on one level and has laminate floor
There is one door leading to the Bar
There is a narrow door leading to the dining room
We do not have a lift or escalators to the first or second floors
There is a WC on the first floor with fire doors leading to
The fire alarm system is bells and does not have flashing lights. Assistance will be given if evacuation is
necessary.
The car park is private and is only accessible, after you have parked, by prior arrangement

Restaurant/Dining Room, Bar and & Lounge

Movable seating in the dining room
Some movable seating in the bar
All chairs are without arms
Tall bar stools optional
Background Music in the dining room and Bar
Waiter service in the dining room
Well-lit dining room and Bar
The bar is made up of bench seating and low level, small coffee tables

Bedrooms

Bedrooms are situated on the first and second floors
Bedrooms have small shower rooms with WC

Additional Notes:

We are committed to providing a high level of customer service. Whilst the physical limitations of the existing
building may impose some constraints on what we are able to do, we fully intend to comply with
current regulations and good practice.

The nature of the building means it is impossible to make access to upper floor bedrooms accessible without stairs.

We aims to ensure that all employees, guests and others, who use or assist in the provision of our
services, are treated equally & according to their needs.

We request that anyone wishing to make an enquiry or booking inform us of any special needs or disabilities that
they may have in order for us to meet any special requirements and advise as best as possible

If you require any further information relating to accessibility, please do not hesitate to contact us by
phone, on: 01253 346673 or email: enquiries@thewiltonhotel.co.uk or of course in person & we will do our best to
answer your query.

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